VOLUNTEER SHOP ASSISTANT

We appreciate your interest in volunteering with DACT, unfortunately we are not able to take any more mobility shop volunteers at the moment.

(17/07/25)

Who Can:

• Creating a friendly shop environment to make everyone feel welcome.

• Help with our Scooter & Wheelchair Hire Service.

• Help assist our customers in finding the right mobility item to suit their needs.

• Serving customers on the till.

• Keeping the shop clean and tidy.

• Sorting and processing book donations.

Flexible hours to suit between 9am & 4pm Mon-Fri

On average, our volunteers assist more than 6,000 CUSTOMERS in a year - the equivalent of over 3,500 HOURS OF COMMUNITY SERVICE

Thank you so much for showing interest in joining our wonderful team of mobility shop volunteers. Unfortunately we do not have any spaces on our Mobility Shop Rota. (17/07/25)

“When I first started work at the DACT Mobility Shop I had no idea what I was getting into. I wanted to get out of the house and interact with people on a daily basis. This volunteer role has turned my life around. Chatting to our members and other volunteers has enabled me to build friendships. I very often drop into the shop on my days off to catch up with friends over a coffee ”.

— Carolyn

“I think you just have to have a desire to help people. It is important to empathise with our customers and make sure you listen to what their needs are. We want to be able to find the most appropriate equipment for them. All other skills like using the till, booking out hire equipment is taught by the manager”.

— Karen

“If I can do it, anyone can! If you have spare time on your hands, contact DACT and see how much working in the Mobility Shop will grow on you, as it did on me. I have made new friends and enjoy speaking to regular members and helping customers overcome their mobility problems to keep them independent. Volunteering in the Mobility shop is very diverse and rewarding”.

— Lesley

“ I am a Volunteer Sales Person in the Mobility Shop and I have been a volunteer for 7 years.

As a volunteer I have really enjoyed making a difference in people’s lives and seeing them satisfied with the items they buy or hire from us. I love being a part of the shop team, we are like a little family

One situation I remember was when somebody came into the shop nervous and reluctant to make the next step to purchase an aid. I took the time to guide them and find the most suitable item. When they leave happy it gives me a great sense of satisfaction.

 I would recommend getting involved with DACT, I feel it is a very worthwhile Charity. If you are thinking of volunteering and would consider DACT, I would say, go for it! It feels really great to be able to help people with their mobility needs.

I have wonderful friends at Dact and we all work as a wonderful team”. -Pam