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SOME OF OUR OF WONDERFUL VOLUNTEERS

2022-2023 Report

It has been great this past year to get back to some sort of normality, since taking up the reins of DACT, we have been in or emerging from the Covid Pandemic. This past year we have seen a steady growth towards our normal levels of demand as more and more people gain the confidence to be out and about. This is particularly heart-warming for those in our community that just would not get out without the support of a DACT service, whether that is mobility equipment from the Mobility Shop, the car scheme to get people to medical appointments or our minibus services offering days out, community group travel or weekly shopping trips. These services at first sight might seem quite ordinary, but with the wonderful volunteers who deliver the services, the difference it makes for the person involved is immense. For many passengers who are isolated and find it difficult going out their own door without help, small things like a friendly smile and an arm to lean on really matter. We get countless letters and even more comments on the phone that people would not know what to do without their DACT Volunteer, and service provided by the DACT office team. The office team themselves end up fulfilling a function far greater than just taking down booking details. People who phone up often need to talk to someone about their challenges, which requires a sympathetic ear, common sense advice and a reassuring nature and in some cases a referral to another support service. DACT passengers become well known to the staff, so much so that when the passenger phones up they feel like they are talking to a friend not just a phone operator. The need for organisations that reach out into the community is often greatly under-estimated.

READ OUR SUMMER 2023 NEWSLETTER - CLICK HERE

Volunteer Christmas Drop-In Day - 2022

“It was great to see around 70 people at the drop in day on Thursday 15th December 2022 celebrating the wonderful work they all do in support of many vulnerable people in our community. It is always a great event in the DACT calendar, which gives volunteers who have never met the chance to catch up and also to get a sense of what they are part.

There was a great buzz about the place, with plenty of food, laughter and raffle ticket winners! We must say a HUGE thank you to ARC Cinema Daventry for their generosity yesterday in hosting this event and providing a wonderful environment for us to celebrate in. DACT is also the charity they have chosen to support this year and we have been overwhelmed by their fundraising efforts. THANK YOU!” - Phil Houston | CEO

🥳DACT 2 Time Winners - CTA Awards🥳

On Tuesday 12th November 2019, the Community Transport Association held their annual national awards ceremony at Hotel Football in Manchester, and thanks to your votes, DACT came away with the top prize in the "Community Transport Association Photo Competition."

But not only that, our very own Dennis Clayton was awarded “Volunteer of the Year.” This National award was given to Dennis for being an incredibly dedicated volunteer since 2007. In that time he has taken on the role of driver, MiDAS Trainer, cleaner, ambassador, trustee, vice chair and chair of the board. "In short, he is a full-time and overtime volunteer." (Rob Kinning - Chief Executive)

Read the full article about Dennis here (Page 6):

CTA Awards Brochure

The Ritz

Tuesday 5th November was the first of our 3 DACT Days Out trips for afternoon tea at the Ritz in London!

The feedback received has been nothing short of fantastic - and we are thinking of putting the same trip on a future brochure - so book it in fast when it comes!

Here are a few photos snapped by one of the passengers, Beverley: